Frequently Asked Questions

You need to login on, thereafter fill your credentials and then add the type of clothes, you want to be dry-cleaned. For more information, feel free to contact us

Yes, your cart value should be a minimum of Rs.300 to avail your free pick up & delivery services.

Yes, we offer you the flexibility to reschedule your order; however, you should inform us at least 2 hours prior to your delivery or pickup time.

No problem, we understand the difficulties of modern life-style. We will call you and reschedule your order for another day.

We offer you both online and offline modes of payment. Offline payment which includes cash, can be done at the time of delivery. While online payment can be done through Net Banking, Card Payment, UPI (Bhim, GooglePay, Whatsapp, Paytm, OnPay) and wallet (Freecharge and payzapp).

We recommend that you check your wearable properly before handling them to the pick-up person. However, in case you left some valuables along with the clothes, then contact us ASAP. Though we do not guarantee that your valuables will be safe but we will try our best to assist you in such cases.

Presently, we offer dry cleaning and laundry services to Dwarka and nearby places. But we are pretty ambitious group and are eager to expand our services to other regions of Delhi and even to the Delhi NCR.

Visit our services page to get the brief of the services offered by us.

Dry cleaning usually takes 4-5 days after the day of pick-up. In case you need your clothes returned earlier you can contact us, we will try to get your order done at the earliest. However additional charges may be applicable for express order.

Sorry to say, but we do not offer this facility.

Sorry to say, but we do not offer this facility.

We are very professional when it comes to your clothes and ensures that this doesn’t happen. We do recounting of your clothes after every stage and even process your order separately. In case, you find your garments are missing, please notify us at the earliest so that we can track and return them sooner. Even after that if we cannot find your garment we will try to compensate you after ascertaining the facts. Do check our terms & condition for reimbursement in case of loss or damage.Sorry to say, but we do not offer this facility.

After ascertaining that your garment was damaged during our service, we will have it repaired at no extra cost. If we are unable to do so, then we will compensate for the loss. However, WetCloth does not take any responsibility for any pre-existing wear and tear or discolouration that may occur naturally during the process of dry cleaning or washing. WetCloth does not hold its responsibility for the staining that may occur as a result of your clothes bleeding/running colour. Do check our terms & conditions for details of reimbursement in case of loss or damage.